"Fabulous Service - The motor on my plug and play hot tub I bought from Wayfair died after a year and half. This is not a product that West Coast Pool and Spa normally service. They came out, assessed the tub, gave me a quote on a new motor, ordered the part and installed it, even coming back again to fix the control panel which was stuck after the deep freeze we had. Always courteous, always professional and very fair pricing. I can't say thanks enough."
"I have nothing but excellent things to say about your service. Becky who has looked after our pool twice a week is a gem. Conscientious, responsible, trustworthy and always with a smile on her face. She has been a joy to have. Whenever we have needed a service call someone comes immediately. Our pool is used constantly so having this quick response is peace of mind. I so appreciate the West Coast Pool & Spa team and Rhonda is always so cheerful to talk to. Thank you for everything."
"Our family used West Coast Pool & Spa for the last 9 years. During that period we were very pleased with their service and professionalism. Our service technicians were friendly and knowledgeable and terrific with our family dogs. Our pool was always well maintained and they kept abreast of anything that needed repairing or replacing. We've been very satisfied with West Coast Pool and would not hesitate to recommend them to anyone"
"We have been very happy with the services provided by West Coast Pool & Spa! Becky has done an excellent job maintaining our pool on a weekly basis. She is always so friendly and very proactive with any issues that need to be dealt with. Your service techs are always prompt and courteous and are always nearby in case of emergency. Thank you for all of your hard work we look forward to continuing your services in the future!"
"I am very satisfied with the work that West Coast Pool & Spa company did. The staff who work on our pool are efficient and clean. I would definitely to recommend to use their service."
"I have been a customer of West Coast Pool & Spa for 14 years since we first moved to Vancouver and during that time West Coast Pool & Spa have serviced pools and hot tubs at three properties for me. I have always found the service to be prompt, efficient and courteous and have recommended West Coast Pool & Spa to friends on many occasions.
I will certainly be recommending West Coast Pool & Spa to the new owners of my house."
"Our family has been using the service of West Coast Pool & Spa since 2012. The technicians are very professional. They always maintain our pool and spa well. The technicians identify problems and perform the repairs in a timely manner.
They have done a fantastic job. I am very satisfied with their service."
"We have had West Coast Pool & Spa service and maintain our hot tub and swimming pool for 5 years. Service has always been courteous and efficient. Any maintenence issues were quickly identified and dealt with.
Thank you to all service and maintenance representatives of West Coast Pool & Spa."
West Vancouver, BC
"Over the past year we have used West Coast Pool & Spa exclusively for the maintenance of our indoor pool. The system we have is ozone and very difficult to maintain. West Coast Pool & Spa have provided an excellent emergency service along with weekly maintenance service. We have not been asked to write this letter but are doing so because of the high standard of service this company has given us. Should West Coast Pool & Spa choose to use us as a reference, we would be more than happy to recommend them."
L. & S. Evans
"Thank you for the excellent service while I owned (address omitted for security reasons). Your prompt response when I was having difficulty resulted in your getting my business, and your excellent on-going service retained my business."
J.A. Warner Woodley
"As President of Aquiform Distributors Ltd., I have a great working relationship with West Coast Pool & Spa and would, without hesitation, recommend the company to any of my friends.
For the past 36 years, Aquiform Distributors Ltd. has been a local supplier to West Coast Pool & Spa. Because they are an organized, efficiently run, customer driven operation, the relationship between our companies has been very rewarding. West Coast Pool & Spa is one of the most professional pool and spa service/maintenance companies in the Greater Vancouver area and they continue to lead by example in our industry."
Franco Rasera, President
Aquiform Distributors Ltd.
"We have used your service for over 5 years and we are continually amazed at the excellent way in which you not only maintain our pool and hot tub but how you respond whenever we encounter any mechanical issues.
Your employees are always friendly and extremely respectful when they are doing their maintenance checks and they always endeavor to solve any issues or answer any questions we have. Thank you for your ongoing efforts!"
"West Coast Pool & Spa has been our pool service and chemistry supply company for our fifty-two unit residential complex for the past thirty years. They provide excellent service for our heated pool and all of our pool equipment.
They are a reliable company who are extremely competent and knowledgeable. They respond quickly to service calls and easily offer referrals to services that are outside of their expertise. We are extremely pleased with the relationship we have with West Coast Pool & Spa and are thankful we can call on them to look after all of our service and chemical supply requirements."
Donalda, Resident Manager
Queens Garden Apartments
"West Coast Pool & Spa is a great company which provide us always a piece of mind with not only our pool cleaning services, but also anything related to the swimming pool area, including the mechanical room regular checks, timely repairs and maintenance. Therefore we highly recommend your service to anyone who wants a great swimming pool service with a reasonable price."