TESTIMONIALS

"I appreciate how professional and knowledgeable John has been is helping to troubleshoot our pool issues."

P. P.

 

"Always professional in every way"

L. A.

 

"I have been a client for 18 years and have been satisfied with the service and professionalism. I would highly recommend West Coast Pools."

M. B.

 

"Friendly, professional people - reliable products and services"

Ken D.

 

"WestCoast Pools staff are always quick to respond and always provide outstanding service."

Sarah M



"West Coast Pool has always been very attentive, responsive, and professional. I had never owned a pool before and was quite nervous about the maintenance of it, but John has taken excellent care of us and our pool."

K. M.

 

"Very impressed with your courteous, always punctual and professional staff. Any problem that requires extra attention is dealt with quickly and efficiently. You make owning a pool easy!"

J. A.

 

"Very professional and friendly service, you will be happy with this company’s prompt attention to your issues"

David P.

 

"The best of the best. Totally reliable."

J. E.

 

"Very responsive and skilled technicians and maintenance crew"

L. Wong

 

"Highly competent and reasonable priced service"

D. G.

 

"Fabulous company!! Whenever I have a glitch I call and the superb service team comes to the rescue !! I would not have a pool or spa without West Coast as our right hand man!"

A. A.

 

"The technicians were problem solvers and could provide me with an options of ways to solve my problem which included new parts or salvaged older parts, they could not warrant the older parts but could knew how long the older parts were in service and the history of the older equipment which was enough for me to make up my own mind. I appreciated that I did not have to prompt the tech to find alternatives and that the options were laid out for me."

Chris F.

 

"Punctual, efficient"

C. W.

 

I have always found your employees to be very friendly, receptive to my sometimes annoying questions and very concerned about doing a professional job. Very reliable! We have used your company for many years and would not hesitate to recommend you.

Mrs. S.

 

West Coast Pools maintenance tech has been fantastic at working with me to make sure our pool and spa are always in great shape.

Ben P.

 

"Great company very reliable and professional"

Robert H.

 

"Everyone does a great job and are always pleased to help fix whatever problem we have or make suggestions on how to keep everything going between service appointments. thanks for the 5 star service!"

L. Wong

 

"Very professional and reliable"

Alex V.

 

"I have been using this company for 27 + years and they have been excellent their service and reliability."

Garry L.

 

"What a professional company. I will be booking them back for the solar pump replacement."

Diane K.

 

"The team at West Coast Pool & Spa is very professional and easy to deal with. I highly recommend their service."

Lisa Y.

 

"We had West Coast Pool & Spa service our hot tub for many years. Very professional, knowledgeable and reasonably priced. Highly recommend their service. A+ In our books!"

S. Anderson

 

"Great job! Thanks!"

Steven G.

 

"Excellent quality and service provided."

Eddie W.

 

"I have never been disappointed with West Coast Pool & Spa services. Their technicians are professional and knowledgeable. I will always use them for my pool and spa requirements."

Jillian H.

 

"Professional and quick"

C. Walker

 

"I have been using West Coast Pool & Spa for many years and have found them to be knowledgeable and very professional with prompt service. I would highly recommend this company."

Trish C.

 

"Excellent quality & service."

E. Wang

 

"I have been a West Coast Pool & Spa customer for over a decade and their service continues to be excellent!"

M. Hirani

 

"I have now ordered 2 pumps for 2 of my hot tubs and I am extremely impressed with the customer service provided by Steve. I know there's not a lot of profit in just selling me a pump, but Steve went above and beyond my expectations to ensure I had the pump in time for the weekend. He made me feel like I was a lifelong client and I'd recommend these guys to anyone needing supplies or service."

E. Anderson

 

"I have used this company for decades and they are always responsive and professional and provide a great service."

Garry L.

 

"West Coast Pool & Spa services has always been consistent and employees have been very helpful with recommendations and follow throughs. I would recommend their services."

Karen L.

 

"I have been a customer for 10 years and have been thoroughly happy with the level of professional service that I have received from West Coast Pool and Spa. Not just in the cleaning and maintaining of my pool, which has been exceptional, consistent and beautiful. Now, I have had the benefit of their consultation and recommendations for replacement equipment (pump, heater) that have proven to be solid performance and cost effective. I am truly a happy customer."

Mr. Jones

 

"We are enjoying West Coast Pool & Spa services to our pool and spa for more than ten years. We can't be happier than this with their excellent services and fair prices. Our pool and hot tub are always so clean with the best water quality. We highly recommend West Coast Pool & Spa to everyone."

R. A.

 

"We have been with West Coast Pool & Spa for over 12 years and have always been most impressed with their staff, service, timely appointments and attention to detail. I would highly recommend them to all pool/hot tub owners!!!"

PG

 

"We’ve been regular West Coast Pool & Spa customers for many years. Their technicians
clean the pool until it’s pristine, and repairs are top-notch. Over the years, they’ve nurtured the old pump & heater along so they’ll last one more season, but when the heater finally needed replacing, we were given a fair quote & the technician repaired & replaced everything promptly. Office personnel are also friendly & professional. We are “more than satisfied” customers!"

B. Dolden

 

"The service provided is professional to the point that I don’t have to worry... and I like that!"

J. Milner

 

"I have received the best quality services in the past 10 years."

Roya

 

"Good, consistent service."

B. McKenzie

 

"Great company. Great service. Friendly and professional staff."

Mr. Hutchison

 

"Excellent job. Professional and reliable."

Johnson

 

"Everyone from West Coast Pool are very professional and quick to get the job done. Quality service and workmanship. I would highly recommend West Coast Pools."

Nadia D.

 

"Knowledgeable staff, highly professional, very reliable and high quality work. John has always been very responsive to our technical needs and Geoff very dependable on the regular maintenance. I have been a customer for 11 years, and have nothing but praise for their work. Thank-you!"

M. Hirani

 

"The service has been very reliable and professionally done. The service techs are knowledgeable and informative when asked questions about our pool and it’s equipment."

Phil

 

"West Coast Pool & Spa has been taking care of our pool for quite a few years and we have always been happy with their service. The office staff and the technicians are professional and pleasant."

Pam S

 

"Definitely professional in what they do."

Alex V

 

"All the staff are excellent and very friendly. Becky in particular that comes to tend to our pool does a fantastic job. We would highly recommend West Coast Pool & Spa to all our family and friends."

PG

 

"We have been very impressed with the service provided. From regular maintenance to cleaning the cover to answering any questions we have they are always there to help!"

D. Griffith

 

"I wish everyone I deal with was as reliable, helpful and pleasant to work with as everyone at West Coast Pool & Spa."

V. Garber

 

"Always responsive with excellent service."

Mr. Lunn

 

"Care and maintenance on a 60 year old pool is not an ideal contract but West Coast Pool & Spa was up to it.  Thank you for 15 years of impeccable service."

Mrs. Hamilton

 

"West Coast Pool & Spa technician, Trent, took excellent care of our pool year round over the past few years. Trent was reliable and professional.  He was responsive to our needs.  The office was organized with their invoicing and billing. I would highly recommend West Coast Pool & Spa's service."

T.E.

 

"Thank you for the terrific service over years. You were always there for us on short notice whenever anything came up. Your staff was always knowledgeable and friendly. I highly recommend your services to anyone."

Jim - West Vancouver

 

"Thank you!  For the past four years, you have maintained our hot tub with superb service.  From knowledgeable technicians to enthusiastic and personable office staff, West Coast Pool & Spa always go a step ahead!"

Chris & Bill Mahon

 

"Fabulous Service - The motor on my plug and play hot tub I bought from Wayfair died after a year and half. This is not a product that West Coast Pool and Spa normally service. They came out, assessed the tub, gave me a quote on a new motor, ordered the part and installed it, even coming back again to fix the control panel which was stuck after the deep freeze we had. Always courteous, always professional and very fair pricing. I can't say thanks enough."

Cornelia

 

"I have nothing but excellent things to say about your service. Becky who has looked after our pool twice a week is a gem. Conscientious, responsible, trustworthy and always with a smile on her face. She has been a joy to have. Whenever we have needed a service call someone comes immediately. Our pool is used constantly so having this quick response is peace of mind. I so appreciate the West Coast Pool & Spa team and Rhonda is always so cheerful to talk to. Thank you for everything."

Joanne

 

"Our family used West Coast Pool & Spa for the last 9 years. During that period we were very pleased with their service and professionalism. Our service technicians were friendly and knowledgeable and terrific with our family dogs. Our pool was always well maintained and they kept abreast of anything that needed repairing or replacing. We've been very satisfied with West Coast Pool and would not hesitate to recommend them to anyone"

Debra

 

"We have been very happy with the services provided by West Coast Pool & Spa! Becky has done an excellent job maintaining our pool on a weekly basis. She is always so friendly and very proactive with any issues that need to be dealt with. Your service techs are always prompt and courteous and are always nearby in case of emergency. Thank you for all of your hard work we look forward to continuing your services in the future!"

K.J.

 

"I am very satisfied with the work that West Coast Pool & Spa company did. The staff who work on our pool are efficient and clean. I would definitely to recommend to use their service."

Yang Yang

 

"I have been a customer of West Coast Pool & Spa for 14 years since we first moved to Vancouver and during that time West Coast Pool & Spa have serviced pools and hot tubs at three properties for me. I have always found the service to be prompt, efficient and courteous and have recommended West Coast Pool & Spa to friends on many occasions.
I will certainly be recommending West Coast Pool & Spa to the new owners of my house."

Don
Vancouver, BC

 

"Our family has been using the service of West Coast Pool & Spa since 2012. The technicians are very professional. They always maintain our pool and spa well. The technicians identify problems and perform the repairs in a timely manner.

They have done a fantastic job. I am very satisfied with their service."

Grace

 

"We have had West Coast Pool & Spa service and maintain our hot tub and swimming pool for 5 years. Service has always been courteous and efficient.  Any maintenence issues were quickly identified and dealt with.

Thank you to all service and maintenance representatives of West Coast Pool & Spa."

David
West Vancouver, BC

 

"Over the past year we have used West Coast Pool & Spa exclusively for the maintenance of our indoor pool. The system we have is ozone and very difficult to maintain. West Coast Pool & Spa have provided an excellent emergency service along with weekly maintenance service. We have not been asked to write this letter but are doing so because of the high standard of service this company has given us. Should West Coast Pool & Spa choose to use us as a reference, we would be more than happy to recommend them."

L. & S. Evans

 

"Thank you for the excellent service while I owned (address omitted for security reasons). Your prompt response when I was having difficulty resulted in your getting my business, and your excellent on-going service retained my business."

J.A. Warner Woodley

 

"As President of Aquiform Distributors Ltd., I have a great working relationship with West Coast Pool & Spa and would, without hesitation, recommend the company to any of my friends.

For the past 36 years, Aquiform Distributors Ltd. has been a local supplier to West Coast Pool & Spa. Because they are an organized, efficiently run, customer driven operation, the relationship between our companies has been very rewarding. West Coast Pool & Spa is one of the most professional pool and spa service/maintenance companies in the Greater Vancouver area and they continue to lead by example in our industry."

Franco Rasera, President
Aquiform Distributors Ltd.

 

"We have used your service for over 5 years and we are continually amazed at the excellent way in which you not only maintain our pool and hot tub but how you respond whenever we encounter any mechanical issues.

Your employees are always friendly and extremely respectful when they are doing their maintenance checks and they always endeavor to solve any issues or answer any questions we have. Thank you for your ongoing efforts!"

J. Henderson
North Vancouver

 

"West Coast Pool & Spa has been our pool service and chemistry supply company for our fifty-two unit residential complex for the past thirty years. They provide excellent service for our heated pool and all of our pool equipment.

They are a reliable company who are extremely competent and knowledgeable. They respond quickly to service calls and easily offer referrals to services that are outside of their expertise. We are extremely pleased with the relationship we have with West Coast Pool & Spa and are thankful we can call on them to look after all of our service and chemical supply requirements."

Donalda, Resident Manager
Queens Garden Apartments

 

"West Coast Pool & Spa is a great company which provide us always a piece of mind with not only our pool cleaning services, but also anything related to the swimming pool area, including the mechanical room regular checks, timely repairs and maintenance. Therefore we highly recommend your service to anyone who wants a great swimming pool service with a reasonable price."

Christy
Vancouver, BC

Blog & Tech Tips
At West Coast Pool & Spa, we want you and your family to be happy and safe around your pool. With safety concerns out of the way, you and your family can focus on the fun to be had and the memories to be made! We know that with a few...
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Swimming Pool Fences Jul 20 2020
Wondering what you should know about swimming pool fences? Well, with the warm weather here and the pool open, do you find yourself wondering if your swimming pool is up to code and are you taking the proper safety precautions? Swimming...
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The Algae Cheat Sheet Jul 14 2020
If you follow good water care practices, your pool should stay algae-free; but, you know, “this ointment should clear up that rash” and “it should stay sunny all afternoon,” so don’t put too much blind faith in...
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When summer arrives, the hot tub is sometimes the last place people feel like spending their time. We are here to let you know that it can actually be a really cool place to spend your time! Below are some tips on how to enjoy the heat of...
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